Frequently asked questions for restaurants, bars, hotels and institutions (CSP)
Useful definitions :
- CSP = On-site consumption
- ÉCSP = On-site consumption establishment
What is the deposit system?
When you return your beverage containers, you are taking real action to help the environment: separation at source improves the quality of materials and helps ensure that all redeemable containers are 100% recycled as part of a closed-loop deposit-return system that has proven its worth for nearly 40 years.
How can I join/participate in the refundable/returnable containers recovery program?
Which establishments are covered by the regulations?
- Establishments with 75 seats or more (serving meals to at least 75 people at a time) must register on the AQRCB portal, to enable the AQRCB, which represents producers, to set up the collection system, starting November 1.
- Facilities with fewer than 75 places must recover by their own means.
Who is this program for?
- Full-service restaurants
- Limited-service restaurants (quick service)
- Alcoholic beverage outlets (e.g. bars, taverns, nightclubs)
- Accommodation services (e.g. hotels)
- Institutional services (self-managed) :
- Healthcare (e.g. hospitals, CHSLDs)
- Education (e.g. schools)
- Shopping centers
- Transportation (e.g. train stations)
- Correctional services (e.g. prisons)
- Other services :
- Leisure centers
What is the CSP program offered by Consignaction?
Do ÉCSPs have posting obligations?
What are ÉCSP's obligations?
How will deposit-refund be reimbursed following a collection, and how quickly?
What is the maximum number of containers/bags for a collection?
How do I cancel a collection?
How can I change collection days and frequencies?
Do we need to sort containers, and how?
How do we store or deliver containers for pickup?
- The customer must have a minimum of
- 5 bags (750 units), or
- 10 cases (250 units), or
- 3 bags and 5 cases
- There is no maximum
- The customer must be able to accept the reclaimer at the scheduled time.
- Materials must be placed near the exit of the building where collection takes place.
- There are no bulk liquids in the bottom of the bags.
- Bags must be in good condition and filled to the line. Stale or incomplete bags will be refused.
- The bags used are those identified and supplied by the AQRCB. Any other bag may be refused.
- The bags do not contain containers that are not accepted. (See the table of integration dates for new refundable/returnable containers.)
- The bags do not contain garbage or glass.
- Glass containers are placed in cardboard boxes identified and supplied by the AQRCB.
Which products are returned and collected by the collection service?
- All beverages sold in aluminum containers from 100 ml to 2 L, for example: beer, soft drinks, ciders, sparkling water, etc.
- Plastic or glass beverage containers that are already returnable, such as soft drinks and beer.
How often will collections be made?
- Collections will start around the second week of November.
- The frequency of collection at the CSP establishment will be determined by the AQRCB and will aim to avoid undue accumulation of containers. The frequency of collection may be modified at any time by the AQRCB, with 15 days' notice sent to the establishment concerned. The establishment may cancel a collection at least two days before the collection date set by the AQRCB or its designated carrier, unless otherwise stipulated by the AQRCB.
- Frequency will be determined on a case-by-case basis, according to a set of logistical parameters (number of bags, opening hours, etc.).