Frequently asked questions for members
General
What is the deposit system?
When you return your beverage containers, you are taking real action to help the environment: separation at source improves the quality of materials and helps ensure that all redeemable containers are 100% recycled as part of a closed-loop deposit-return system that has proven its worth for nearly 40 years.
Producer
Which beverage containers are not covered by the extension of deposit-refund ?
- beverage containers LESS than 100 ml and MORE than 2 l;
- detergent or soap containers;
- concentrates, ready-to-mix products, condiments (e.g. broths, sauces);
- medicated syrups;
- beverages sold in flexible packaging (e.g., flexible or "vinier" type pouches);
- juices sold in cans, such as tomato or pineapple juice;
- containers where the beverage is served at the point of sale (e.g., a cardboard coffee glass).
How often should the list of products you sell be updated?
Which beverage containers are covered by the modernization of deposit-refund ?
Are there any penalties if you don't become QBCRA member or don't meet your obligations?
How can you become QBCRA member under the new deposit-refund system? What information do you need to provide?
- your full contact details;
- types of products marketed, brands and your status with regard to these products (brand owner, first supplier, etc.).
- bar code: all refundable beverage containers must be marked with a bar code that can be read to identify the type, weight, volume and description of the product marketed, placed on the market or otherwise distributed in the container, as well as the associated deposit-refund charge.
What are your obligations under the new deposit-refund system as a producer?
What do you mean by producer?
Producers whose beverage containers are returnable for the first time
How does billing work?
How do you file your monthly declarations and remit your deposit-refund payments?
Producer's financial contribution
What about displaying ecofees?
Can the AQRCB demand a financial contribution from the producer?
Multi-fillable container management (CRM)
Multi-fill containers (MFCs) used to be a private deposit-refund managed by brewers. How will this work from November 1st?
Producer-retailer
You are a producer-retailer. How can you get the information you need?
You are a producer-retailer (house brand), what are your obligations?
Identification of returnable beverage containers
Is it still possible to use plastic sleeves or labels?
How must beverage containers be identified from November 1, 2023?
- As of November 1, 2023, the words "Consigné Québec XX ¢ Refund" will no longer be required on returnable beverage containers. However, it is compulsory to keep this mention on all returnable beverage containers marketed until October 31, 2023.
- Recyclable" is a generic term that is tolerated, but not recommended, to avoid any risk of confusion on the part of the public.
- The phrase " refundable where required by law" is an accepted generic term.
- All beverage containers must bear a visible and legible UPC code.
Amount of deposit-refund
Can the stocks of returnable beverage containers bearing the "old" deposit-refund amounts be disposed of? Until when?
What about multi-fill containers (MFCs)?
Why do almost all beverage containers now have a 10-cent deposit?
How much is deposit-refund ?
pick-up returnable beverage containers
Who will collect returnable beverage containers from retailers?
Invoice
Do I have to enter the new deposit-refund amount on the bill?
Communication
How can you contribute to communication efforts to modernize deposit-refund ?
How will you be informed of upcoming changes?
- the Association québécoise de récupération des contenants de boissons website at www.aqrcb.org, which will be updated regularly;
- to the newsletters sent to you;
- to a toolbox distributed via the newsletter;
- communications to the media, who in turn inform the general public.
Customer service
Do you have any questions?