This contract constitutes a legal agreement between any person browsing or using the Site (hereinafter the “User”) and Boissons Gazeuses Environnement. (Hereinafter “BGE”). In case of disagreement with the terms of this Agreement, the User must immediately cease using the Site.


By ordering or purchasing products or services offered on the Site, the User can create an account. The User is solely responsible for maintaining the confidentiality and security of his account information and must not disclose this information to anyone. The User is fully responsible for the activities that occur or pass through his account and the User concurs to notify BGE in the event that the security or confidentiality of his account is compromised. BGE will not, at any time, be liable for damage or loss resulting from unauthorized use by the User of his account. The User agrees to disclose and transmit information that is complete, accurate and truthful when he must disclose or transmit such information using the Site. The User agrees to keep this information up to date under the same terms. The User accepts that BGE may use this information to keep up to date the billing costs related to the User’s account.


Our service may contain links to other sites which are not operated by us. If you click on a third party link, you will be redirected to that third party’s site. We strongly recommend that you review the privacy policy of each site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


The trademarks and logos used or displayed on the Site are trademarks and logos whether or not registered by BGE or third parties. Nothing on the Site may be interpreted in such a way as to allow, directly or indirectly, the use of such trademarks or logos without the prior written permission of their owner. Without limiting the generality of the foregoing, it is prohibited to reproduce the trademarks and logos displayed on the Site for commercial or advertising purposes or to increase the volume of visitors to the User’s site.

All the elements of the Site (including, without limitation, texts, articles, photographs, images, illustrations, audio and video extracts, software, etc.) are protected by copyright and belong to BGE or to third parties acting as content providers. Unless there are clearly stated exceptions, nothing on the Site should be interpreted as granting the User any right regarding the intellectual property of BGE or of a third party acting as a content provider.

Without the owner’s prior written permission, the User may not copy, reproduce, modify, publish, broadcast, distribute, participate in the transfer or sale of, create new works from, translate, download, license or otherwise use, any element offered on the Site (including any software), in whole or in part.

The User may download, publish or copy for personal use for non-commercial purposes only, the elements of the Site, as long as the latter retains all the intellectual property notices they contain. Copying or storing any material for purposes other than personal use is absolutely prohibited without the prior written permission of BGE or the copyright holder identified in the intellectual property notice.


This Site, including the content and the services it offers is made available to you “as is” without any warranty, whether expressed or implied. The information, software, products and services published on this Site may contain inaccuracies or errors, including pricing errors. In particular, BGE and its subsidiaries do not guarantee the accuracy and decline all responsibility for errors or inaccuracies relating to the information and description of the products and services offered or displayed on the Site. In addition, BGE expressly reserves the right to correct any pricing error on the Site and / or pending purchases or orders made at an incorrect price.

Without limiting the generality of the foregoing, under no circumstances will BGE, its subsidiaries and / or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising from, or related in any way with the access to the display of the User or the use of this Site, whether this liability is based on negligence, a contract, an offense, an extracontractual obligation, a strict obligation or other, and this, even if BGE, its subsidiaries and / or their respective suppliers have been advised of the possibility of such damages.


The User hereby undertakes to defend and hold harmless BGE, its directors, officers, managers, shareholders, employees, affiliated companies, representatives, and content suppliers from any monetary condemnation in capital, interest, legal and extrajudicial costs and any other damage, including but not limited to, all reasonable legal costs incurred by BGE relating to any claim, lawsuit, action or formal notice (hereinafter “Claim”) arising from:

  • i) any content submitted, posted or transmitted by the User on the Site;
  • ii) the use by the User or a person who uses the User’s account, whether authorized or not, of the Site, your connection to it or any other violation of this Contract;
  • iii) any violation of applicable laws and regulations or the rights of a third party.

By accepting this Contract, the User accepts to be part of the mailing list set up by BGE and authorizes BGE to communicate to him all the information concerning the use of the Site, the products and services offered on the Site, the news and special Site offers, new surveys and other information deemed relevant by BGE. At any time, the User can unsubscribe from the mailing list by contacting us at the following email address [email protected] and indicating that they no longer wish to receive such communications. Such unsubscription does not prevent the User from being bound by this Agreement.


By using this Site, including any order or purchase on the Site, the User acknowledges and accepts that this Agreement and any Complaint, lawsuit, action, or formal notice arising from the use of the Site, including any order or purchase, be governed by the laws applicable in the province of Quebec and by the federal laws applicable in Canada. The User hereby acknowledges and irrevocably submits to the exclusive jurisdiction of the courts of the province of Quebec, judicial district of Quebec, regarding all disputes arising from this Contract and his use of the Site.


BGE does not make any returns or refunds on the merchandise sold. If you experience any difficulties with your equipment, please contact us by email at [email protected] or by phone at 1-877-CANETTE.


Delivery rates are set according to the content of your order and the delivery address. BGE does not deliver any material outside of Quebec. Allow 5 to 10 business days for delivery. * Please note that there may be a delay in delivery time during peak periods like sales (Black Friday, Boxing Day), during the holiday season and during various events beyond our control. Due to the various strikes / pressure tactics carried out by the postal services, the delays may also be longer than usual.