Toward 2025 – Phase 2 of deposit-refund modernization

A second Consignaction return site opens 

in Rosemont

Montreal, May 3, 2024 - In preparation for the second phase of modernization of the deposit-refund system, the Quebec Beverage Container Recycling Association (QBCRA)/Consignaction is pleased to announce today that a return site has opened its doors at 2675 Beaubien Street East in the Montreal borough of Rosemont–La Petite-Patrie. Operating under the Consignaction banner, the site is equipped with next-generation reverse vending machines and also offers express returns. Everything is in place to enable rapid and efficient recovery of larger quantities of redeemable beverage containers. 

“The QBCRA/Consignaction is now offering an upgraded user experience for returns of redeemable beverage containers,” said Maryse Taupier, Senior Operations Director, QBCRA/Consignaction. “This return-site model delivers customer-experience innovation and is inspired by best practices.”

Consignaction return site

This Consignaction-branded return site is dedicated exclusively to recovery of redeemable beverage containers and offers two services: 1) single-unit returns via reverse vending machines and 2) express return service, which allows people to drop off a bag of unsorted containers. Another new feature is the ability for people to obtain their refund via a mobile app. When making single-unit returns, users can be refunded in cash or by secure electronic means, while those using express return are offered electronic refunds only, since the containers are sorted and counted in the days following drop-off. Staff are present on the premises to offer customer service. The return site is open Monday, Tuesday, Wednesday, Saturday and Sunday from 8 a.m. to 6 p.m., and Thursday and Friday from 8 a.m. to 7 p.m.

Expansion of deposit-refund to include more containers

Once Phase 2 of deposit-refund modernization is launched on March 1, 2025, new types of containers will be added, including bottles of wine and spirits as well as water bottles, as will an additional material: multi-layer carton. In all, 5 billion beverage containers will become redeemable. The new network of return sites will have the capacity to process the expected large volumes, and will consist of some 400 Consignaction or Consignaction+ sites by 2026. 

Consignaction and the Quebec Beverage Container Recycling Association (QBCRA)

Since 2001, programs branded with the Consignaction name have promoted beverage-container recovery to citizens and companies. Consignaction is the official emblem for promoting the activities of the QBCRA to the public and stakeholders. The QBCRA is the designated management body (DMB) for the development, implementation, financing and management of the modernized deposit-refund system, in line with the principle of extended producer responsibility (EPR). Its members are the various beverage producers involved in the recovery, reuse, recycling and reclamation of beverage containers in Quebec. For more information, visit  www.consignaction.ca

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For more information, please contact Annie Jolicoeur, 514 231-5818, [email protected]